Roadside Assistance

Fast, reliable, and flexible. AAA will assist anytime day or night and covers YOU - as a driver or passenger. If we can't get you going, we'll take you someplace that will.

AAA Roadside Assistance

Call Us

AAA members can request 24-hour emergency road service by calling:

We will need your name, membership number and expiration date, type of vehicle and its exact location, its license plate number, the nature of the difficulty, and the tow destination.

AAA Roadside Assistance

Request Online

AAA Arizona accepts online requests for roadside assistance 24 hours a day, so you can be confident your service request will be handled promptly.

AAA Roadside Assistance Mobile App

Download the AAA Mobile App

Get the FREE AAA Mobile app for your iPhone or Android device. Even if you don't know where you are, the AAA Mobile app can help pinpoint your location and send your information directly to AAA.

AAA Arizona Roadside Assistance Reimbursement Form

Reimbursement Forms

Request for reimbursement consideration must be received in writing by AAA Arizona with the appropriate documentation within 60 days of the service date.

Roadside Services

Arizona Roadside Assistance
Video: Find out about AAA's top five roadside assistance calls.

The AAA Roadside Advantage

  • You're covered in any car, anytime as a driver or passenger
  • The nation's most comprehensive roadside service network
  • The fastest response time in the industry, on average
  • We can often get you back on-the-go without a tow
  • Plus, our new online Service Tracker allows you to watch the progress of the responding service vehicle in real-time as it makes its way to your location.

AAA also offers roadside assistance for small businesses. » Learn more

Mechanical First Aid: Minor adjustments, not requiring parts or supplies, will be made in an effort to enable your vehicle to operate under its own power. It probably will not be possible to make an accurate diagnosis at the scene; the vehicle should be taken immediately to a place of repair.  

Battery Service: An attempt will be made to start your vehicle. If the vehicle cannot be started, the Towing Service policy will apply. In Metropolitan Phoenix and Tucson, a special battery service van may be available. Its operator can test the vehicle battery, charging system, and in most cases replace the battery at roadside. Get a battery quote online or order battery service online.

Tire Service: In the case of a flat tire, your inflated spare tire will be installed on the vehicle. When no inflated spare is readily available, the Towing Service policy will apply.

Fuel Delivery Service: AAA will deliver a supply of fuel to members who run out sufficient to get to a service station. AAA Classic members pay prevailing pump prices while Plus, Plus RV, and Premier members receive fuel sufficient to get to a service station at no cost.

Locksmith Service: If you lock your keys inside your vehicle, AAA will send service in an attempt to gain entry. If the attempt fails, the Towing Service policy will apply. AAA Classic membership provides reimbursement of up to $50 in parts and labor for the expense of a locksmith, while Plus and Plus RV memberships provide up to $100 and Premier membership provides up to $150.

Extrication/Winching Service: This service is provided to a vehicle on or immediately adjacent to an improved city county or state road, and only when it can be safely reached and serviced with standard equipment used by the servicing facility. One man and one tow truck will provided at AAA's expense. Plus, Plus RV, and Premier members get a second tow truck, if needed, at no extra charge.

Towing Service:  We provide different levels of towing service depending on your membership level, throughout the USA and Canada.  AAA Plus members receive free towing to any location of their choosing with 100 miles of disablement.  AAA Classic members receive free towing to any location of their choosing within five (5) miles of the disablement. Any charges for mileage that exceed the towing benefit will be collected by the service provider when service is delivered.