Breakdown Plan a Must for Motorists

No one anticipates a vehicle breakdown, but being prepared can help you handle if it you should experience one. Your AAA membership offers the utmost in protection and peace of mind thanks to our world-class roadside assistance. That's why more people trust AAA than any other provider. Plus, AAA has the fastest response time in the industry. So, in the middle of the night or the middle of nowhere, even if you're just a passenger – AAA is there when you need us most.

Better yet, to help motorists lessen their chances of being stranded, AAA urges all drivers to have a breakdown plan and to stay current on preventive maintenance. Although breakdowns happen for a variety of reasons, Arizona's summer heat increases the likelihood of battery failure and tire blow-outs, so it's important to be even more diligent when temperatures start to climb.

In the event that you experience a roadside failure, AAA’s Roadside Assistance experts recommend drivers adhere to AAA’s Breakdown Plan:

  • Turn on four-way flashers and pull completely off the roadway, freeway or highway, if possible. If you are unable to do so, pull the vehicle to the far right side of the roadway, on the right side of the solid, white line. Do not pull into, or stop in the gore area, which divides the exit from the roadway.

  • If you cannot exit the roadway, remain buckled in your vehicle. Call AAA or your emergency roadside provider. Downloading the AAA Mobile app onto your smartphone enables AAA members who require roadside assistance to send their vehicle description, location and breakdown details directly to AAA.

  • If you feel that you are in danger let the dispatcher know immediately. Or, if your vehicle is stopped on the travel portion of the roadway, call 911.

  • Know your location in order to speed up help. Pay attention to the last exit on a freeway, mile markers or signs, and your direction of travel.

  • Stay with your vehicle at all times, as long as it is safe to do so.

  • Know your roadside coverage. AAA, for example, offers mobile battery service and replacement with a 72-month warranty with no mileage limit, while other carriers do not. Some providers charge for full or partial service and require payment up front, before service is rendered. However, this is not the case with AAA, as roadside assistance service is included with membership. Being in the know with details can help you avoid situations that save time and can break the bank.

  • Utilize available resources. If you do not have an emergency roadside provider and are traveling on a freeway in the Phoenix Metro area, call the Department of Public Safety’s Freeway Service Patrol, a AAA sponsored service in which officers help motorists in need.

  • Have an emergency car care kit on hand. The kit, which should be carried in your vehicle at all times, should consist of basic repair tools, jumper cables, flashlight, batteries, duct tape, safety vest, first-aid tools, drinking water and non-perishable food items. Drivers should also travel with a cell phone and with charger to call for help should they need it.

AAA reminds motorists to adhere to Arizona’s Move Over Law when approaching emergency vehicles, tow trucks, and stranded motorists along state freeways and highways. Be sure to slow down and ‘move over’ a lane, when safe to do so, in order to provide our AAA tow truck drivers, who respond to calls from more than 1,200 Arizonans every day, adequate space to safely assist those who have the misfortune of experiencing a roadside breakdown.

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AAA Arizona, the Arizona affiliate of AAA, provides automotive, insurance and auto travel services to more than 825,000 Arizona members. Annually, AAA’s Roadside Assistance responds to more than 450,000 calls for help on Arizona roadways. The auto club also provides insurance, travel, auto repair, discounts and financial services to AAA members. Since its founding in 1927, AAA Arizona has been a leading advocate for the safety and security of all travelers.